Shipping Policy
Last updated: April 11, 2026
Same-Day Dispatch
Orders placed before 2:00 PM Pacific Time, Monday through Friday, are dispatched the same business day. Orders placed after 2:00 PM PT or on weekends and holidays will be shipped the next business day.
Free Standard Shipping
We offer free standard shipping on all orders within the United States. No minimum purchase required — every order ships free.
Expedited Shipping
Need it faster? Expedited shipping options are available at checkout. Expedited orders placed before 2:00 PM PT on business days will be dispatched the same day.
Shipping Coverage
We currently ship to all 50 US states. We do not offer international shipping at this time. If you are located outside the United States and are interested in our products, please contact us at hello@thebacwaterstore.com to discuss options.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package in real time through the carrier’s website.
Packaging
All orders are carefully packaged to ensure your products arrive in perfect condition. Vials are individually protected and shipped in sturdy, tamper-evident packaging.
Delivery Times
- Standard Shipping: 3–5 business days after dispatch
- Expedited Shipping: 1–3 business days after dispatch (varies by location)
Delivery times are estimates and may vary based on your location and carrier conditions.
Questions About Your Shipment?
Contact us at hello@thebacwaterstore.com. We respond within 1 business day.
