Privacy Policy
Last updated: April 11, 2026
The Bac Water Store (“we,” “us,” “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit thebacwaterstore.com or place an order.
1. Information We Collect
Information You Provide
- Account information: Name, email address, phone number, and password when you create an account.
- Order information: Billing and shipping address, payment details, and order history when you make a purchase.
- Communications: Any information you provide when contacting us through our contact form, email, or other channels.
- Form submissions: Information submitted through our wholesale inquiry form or other forms on the site.
Information Collected Automatically
- Device and browser information: IP address, browser type, operating system, and device identifiers.
- Usage data: Pages visited, time spent on pages, referring URLs, and click patterns.
- Cookies and similar technologies: We use cookies to enhance your browsing experience, analyze traffic, and personalize content. See Section 5 for details.
2. How We Use Your Information
- To process and fulfill your orders
- To communicate with you about your orders, inquiries, and account
- To send promotional emails (only with your consent — you can opt out anytime)
- To improve our website, products, and customer experience
- To detect and prevent fraud
- To comply with legal obligations
3. How We Share Your Information
We do not sell your personal information. We may share your information with:
- Service providers: Payment processors, shipping carriers, and email platforms that help us operate our business.
- Legal authorities: When required by law, regulation, or legal process.
- Business transfers: In connection with a merger, acquisition, or sale of assets.
4. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Order information is retained for accounting and tax purposes as required by law.
5. Cookies
Our website uses cookies — small text files placed on your device — to:
- Remember your shopping cart and preferences
- Analyze website traffic and usage patterns
- Provide a personalized browsing experience
You can manage your cookie preferences through our cookie consent banner or your browser settings. Disabling certain cookies may affect website functionality.
6. Your Rights
For All Users
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of promotional emails at any time
For California Residents (CCPA)
Under the California Consumer Privacy Act, you have the right to know what personal information we collect and how we use it, request deletion of your data, and opt out of the sale of your personal information. We do not sell personal information.
For EU/EEA Residents (GDPR)
Under the General Data Protection Regulation, you have additional rights including data portability, the right to restrict processing, and the right to object to processing. Our legal basis for processing your data is contract performance (for orders) and legitimate interest (for website improvement).
7. Data Security
We implement industry-standard security measures including SSL encryption, secure payment processing, and access controls to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any personal information.
9. Children’s Privacy
Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete it.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. We encourage you to review this page periodically.
11. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, contact us at hello@thebacwaterstore.com.